● Send the JPG format pictures to the solicitation mailbox of our customer service department in the form of attachment
Please pay attention to the format and size of the photos to be sent. It is recommended that each photo should not exceed 500K and each email should not exceed 30m.
The email address is: firstname.lastname@example.org
Or add the company's official customer service wechat (bruvis) to send collection picture information for review;
Or the collection is sent directly to the company;
● Indicate the details of the collection (diameter, thickness, weight, age, texture, defect, source, etc.) and please leave specific contact information;
● If the works meet the requirements of shooting, we will contact you actively. At that time, please bring your auction products and valid identity documents to the company for auction. After the sales personnel check the relevant collection in a reasonable way, if the auction conditions are met, the company will sign an auction contract with you.
Matters needing attention
●Picture format: please provide photos of the products in natural light and at least three photos of the collection, including one picture of general scenery, one piece of detailed features, one picture of porcelain base, calligraphy and painting inscriptions, etc., and so on. Provide as much detailed information as possible to the staff of the company.
●If the client still fails to receive the email or phone call from the company after sending the photos and information, please call the customer service department of the company directly for consultation. The working hours of the business department are from 9:00 to 18:00 from Monday to Saturday, except for legal holidays.
●If the consignor brings the collection to the company, please call the relevant business department of our company to make an appointment in advance. Thank you for your cooperation.